1. If you choosebank transfer and you haven’t completed your bank transfer after 48 hours, your booking is automatically canceled.
2. A cancellation must be made a full 120 hours(5 days) prior to the scheduled event start time.
If the guest cancels between 168 to 120 hours(7 days to 5 days) before the event, a maximum of 50% of the booking fee may be collected by the host as administrative fee.
It is non-refundable when the cancellation is made less than 120 hours(5 days) before the event.
3. If you pay by credit cards or Paypal, we will void your payment authorization and no fees will be charged. If you have paid by bank transfer, we will refund to your bank account in 10 working days.
4. To confirm you have received a refund, we suggest you to check your bank statements.
5. Please contact us or your banks if you have encountered any payment issues